The Nuts & Bolts of Destination Excellence: Exploring the Great Unknown - with well-known industry speaker Marc Mancini.
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Nuts & Bolts is our Premier Annual weekend intensive conference. Click here for a printable registration form.

WHEN: July 13-15, 2007
WHERE: Rancho Mirage, CA
PRICE: Special Rate! (Sign up by July 2, 2007 -- $199 for members, $299 for non-members) - Regular Rates ($299 for members, $399 for non-members).
BONUS: Bring 3 agents and get a 4th complimentary! Bring 8 and get 2 complimentary!

CONDENSED SCHEDULE:

Friday July 13, 2007
CONFERENCE KICK-OFF  
12:30 p.m. – 2:30 p.m. Kick Off by Marc Mancini
2:45 p.m. – 3:45 p.m. Destination Breakout 1
4:00 p.m. – 5:00 p.m. Destination Breakout 2
6:00 p.m. – 7:00 p.m. Cocktail Reception - Sponsored by Rancho Las Palmas Resort & Spa
Saturday July 14, 2007
8:15 a.m. – 9:15 a.m. Breakfast - Sponsored by Carnival Cruise Lines
9:15 a.m. – 10:15 a.m. 10 Destinations You’ve Never Thought Of - Marc Mancini
10:30 a.m. – 11:30 a.m. Destination Breakout 1
11:45 a.m. – 12:45 p.m. LUNCH
12:45 p.m. – 1:45 p.m. Destination Breakout 2
2:00 p.m. – 4:00 p.m. Vendor Trade Show – round table 2 hours with 6 minute “rounds”
4:00 p.m. – 5:45 p.m. How to Design Exceptional Itineraries - Marc Mancini
Sunday July 15, 2007
8:15 a.m. – 9:15 a.m. Breakfast
9:15 a.m. – 11:15 a.m. Freud on Tour: The Psychology of Managing a Tour Marc Mancini
11:30 a.m. – 12:30 p.m. Why This is a Good Time to Be in the Travel Business – Marc Mancini

Exciting Destinations to Choose from:
- China
- Australia
- Galapagos/Ecuador/Peru
- Chile/Argentina
- Provence, France


Click here to view the Nuts & Bolts Flier
Click here to print the Nuts & Bolts Registration
Click here to view the Nuts & Bolts Schedule
Click here to view Marc Mancini's Class Descriptions
Click here to view hotel information - Rancho Las Palmas - $99 per night + $15 resort fee. Reserve by June 13th to insure this great rate!
Click here to view the Ranchos Las Palmas website



Ranchos Las Palmas Resort:
$99.00 / night + $15 resort fee


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Marc Mancini Class Descriptions

10 Destinations You’ve Never Thought Of
One of the ways to impress a client is to tell them about places and attractions that are off the beaten track yet provide a unique tourist experience. Marc not only tells us about his 10 favorite leisure destinations you’ve never heard of, but how to find those kinds of places for yourself. This seminar – which Marc is preparing just for us – will show you how to see the beauty in the unexpected!

How to Design Exceptional Itineraries
Creating outstanding itineraries isn’t just a skill-it’s an art. And it’s an art that’s immensely useful in all segments of the travel industry. This seminar will reveal fifteen tricks of the itinerary-planning trade that can help you design anything from a clever FIT to a large group departure.

Freud on Tour: the Psychology of Managing a Tour
Tour escorts are a rare breed: independent yet loyal, outgoing yet organized, entertaining yet attentive to detail. Moreover, they must deal with the powerful, subtle and oftentimes peculiar behavior of a group on tour. This seminar will provide those of you who are operating and perhaps escorting your own groups with dozens of useful strategies that will help you conduct a tour just like a veteran tour manager. And if you are a seasoned tour manager, this presentation will help you gain deep insights to better your on-the-job performance.

Why This is a Great Time to be in the Travel Business
In this motivational presentation, Marc Mancini gives seven reasons why great times lie ahead for us. Insights, inspiration and humor – they’re all in this highly popular presentation.

Dr. Mancini is one of the travel industry's best-known speakers, educators and consultants. It's estimated that nearly 300,000 travel professionals worldwide have benefited from training programs that he has designed or delivered.

He and his firm's associates are the creative force behind three highly praised travel certification programs: those of CLIA, AAA and the NTA. Dr. Mancini’s client list includes some of the most prestigious companies in the business, including Seabourn, Marriott, Holland America Line, American Express, Carlson Wagonlit and Lufthansa.

Currently a Professor of Travel at West Los Angeles College, Dr. Mancini has appeared on CNN, ABC's Good Morning America and Showtime. He was named "Educator of the Year" by the International Society of Travel and Tourism Educators.
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